Information to UK customers! Due to brexit, you do now see all prices on our website ex VAT. 20% VAT will be added in checkout to orders below £135. Orders above £135, VAT will be charged at the UK border. Please read more in our terms & conditions.

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SHIPPING & DELIVERY

please note: due to covid-19, there may be delays to your delivery.

we offer free shipping on delivery to access point on full priced items for european union countries.

for all other countries, shipping prices are displayed in the checkout. for sale items, a shipping cost is added in the checkout for all countries.

swedish orders are delivered with dhl to access point and with ups for home delivery. for for the rest of the world, we offer access point and home delivery through ups.

all are processed monday through friday, excluding weekend and swedish holidays. once your order leaves the warehouse, we will deliver in 1-7 business days, depending on delivery country, if not informed differently. during sale periods and holidays your order might take longer to be processed and sent.

Fees for countries outside of the EU

For shipments outside EU, that the shipping rate are not inclusive of any customs, import duties or taxes that could be levied when the package reaches your destination country. If you for any reason want to return the goods Swedish Hasbeens can not give a refund of any customs, import duties or taxes paid outside of EU.

Important information

If you are not at home at the time UPS deliver, they might leave your package outside your door. We do not take responsibility for missing packages in conjunction with that.

UPS do not deliver to a PO box address.

Swedish Hasbeens offers products for sale that are in stock and available for dispatch. Should it happen that our stock list is out of date, we will ask you by e-mail to decide whether you want to exchange or cancel your order.

Declined items

For all packets that are not picked up or if you at delivery decline to sign for the ordered package, you will be charged an additional fee of €30/300SEK/30GBP/30USD, excluding from the shipping and return shipping costs. The fee covers the costs of the extra handling and processing fee.

If you change your mind right when the package was sent from us, you must still pick up the package at your delivery point and send it back to us. If the package is not picked up, it will be automatically registered as NOT PICKED UP and charged accordingly. The shipping costs of sending the order to will not be refunded and the return shipping fee will still be deducted.

Swedish orders

We ship all packages with DHL. All orders are processed within 1-3 business days and delivered within 2-3 business days. During sale periods and holidays your order might take longer to be processed and sent. We hope your are able to overlook this.

Your order will be delivered to your local delivery point and a notification will be sent through text if phone number is provided. Use the tracking number we provide in the shipping confirmation e-mail to track your order here.

Please note that it is not possible to have a different billing and shipping address when paying with Paypal. If you choose to pay with Paypal the order will be sent to the address in your Paypal account.

We will not able to change your address after the order is placed.

International orders

We ship all packages with UPS. All orders are processed within 1-3 business days and delivered within 2-7 business days depending on country. During sale periods and holidays your order might take longer to be processed and sent. We hope your are able to overlook this.

Your order will be delivered to your door at the address you supply. Use the tracking number we provide in the shipping confirmation e-mail to track your order here.

Please note that it is not possible to have a different billing and shipping address when paying with Paypal. If you choose to pay with Paypal the order will be sent to the address in your Paypal account.

We will not able to change your address after the order is placed.

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